Strategy and Operations

Strategy and Operations
10 chapters | ~3 hours

Strategy decides where a business is going; operations get it there. This self-paced course takes you from the strategic management process and the GSOT framework, through competitive and Blue Ocean strategies, external analysis with PESTLE and Porter’s Five Forces, and planning tools such as SWOT, the Ansoff Matrix and the BCG Matrix, to the operations side: performance objectives, the input-output model, value chain and VRIO analysis, ABC and reorder point inventory tools, and break-even and decision-tree techniques. Company examples including Nintendo, Starbucks, Volkswagen, Tesla, Coca-Cola and Google, plus an integrated Samsung case study, show every framework in action. Pass the final quiz to earn your certificate.