Change Management

Change Management
8 chapters | ~2 hours

Change is constant in every organization, yet most change efforts stumble because people are not brought along. This self-paced course gives you a clear, practical way to lead change that lasts: you will learn why organizations change, why people resist, how to assess readiness and build a change plan, when to use top-down or bottom-up approaches, and how to apply the proven models practitioners rely on – Lewin, Kotter, McKinsey 7-S, Bridges, ADKAR and the Gleicher change formula. You will then work through the unfreeze–change–refreeze process, the failure and success factors of implementation and worked examples, before completing a short final exam to earn your certificate.